1. Definitions

In these Terms and Conditions:

• “User” means any person or entity accessing or using this website.
• “Paines”, “we”, “us” or “our” means the owner and operator of this website.
• “Website” means https://www.paines.com.au.
• “Service Provider” means any third party engaged to provide hosting, payment processing, software, or related services for the Website.

2. Acceptance of Terms

By accessing, browsing, registering for an account, or placing an order on this Website, you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, you must not use this Website.

3. User Authority & Identification

If you are using this Website on behalf of a business or organisation, you warrant that you are authorised to act on behalf of that entity.

Providing false, misleading, or unauthorised registration details may result in account suspension or termination and may have legal consequences.

We reserve the right to:

• Verify account details at any time
• Request confirmation of user authority
• Suspend or cancel accounts where misuse or security concerns arise

4. Website Availability

While we take reasonable steps to ensure the Website is available and functional, access may be interrupted from time to time due to maintenance, system upgrades, technical issues, or factors beyond our control.

To the extent permitted by law, Paines is not liable for any loss, damage, or inconvenience arising from the unavailability of the Website or its content.

5. Privacy & Personal Information

We collect and handle personal information in accordance with our Privacy Policy, which forms part of these Terms.

By using this Website, you consent to the collection, use, and disclosure of personal information as outlined in our Privacy Policy.

6. Pricing & Orders

All prices displayed on this Website are in Australian Dollars (AUD) unless stated otherwise.

While we make every effort to ensure pricing and product information is accurate, errors may occur. Prices and availability on this Website constitute an invitation to treat only, not a binding offer.

• Your submission of an order constitutes an offer to purchase
• An automated order confirmation email acknowledges receipt of your order only
• Acceptance occurs only when we confirm dispatch or otherwise confirm acceptance

We reserve the right to:

• Correct pricing errors
• Cancel or refuse orders prior to acceptance
• Limit quantities or discontinue products without notice

7. Payments & Security

Payments are processed securely via third-party payment providers.

We do not store credit card details on our servers. All payment processing uses industry-standard security measures, including encryption and secure transmission protocols.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies available to you under the Australian Consumer Law or other applicable legislation.

Where permitted by law, our liability is limited to:

• Repair or replacement of goods, or
• Refund of the cost of goods supplied

9. Indemnity

You agree to indemnify and hold harmless Paines, its officers, employees, contractors and service providers from any loss, damage, liability or expense arising from:

• Your use of the Website
• Any breach of these Terms
• Any unlawful or unauthorised activity conducted through your account

10. Intellectual Property & Copyright

All content on this Website — including text, images, logos, product descriptions and design — is owned by or licensed to Paines and is protected by Australian and international copyright laws.

You may not reproduce, copy, distribute or use any content from this Website without prior written permission.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will take effect immediately once published on the Website.

Your continued use of the Website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia, and the courts of the relevant Australian state or territory shall have exclusive jurisdiction.

13. Contact Us

For questions regarding these Terms & Conditions, please contact:

Paines